Introduction

Hemp Tree is committed to maintaining the highest standards of journalistic integrity and accuracy in our content. We take complaints about editorial content seriously and strive to address them promptly and fairly.

How to Make a Complaint

If you believe that we have breached our editorial standards or have published inaccurate, misleading, or unethical content, you can submit a complaint by emailing us at [email protected]. Please include “Editorial Complaint” in the subject line of your email.

What to Include in Your Complaint

When submitting a complaint, please provide the following information:

Your name and contact information

The specific article or content in question

Details about the nature of your complaint, including any specific inaccuracies or concerns

Any supporting evidence or documentation to substantiate your complaint

How We Handle Complaints

Upon receiving your complaint, our editorial team will investigate the matter thoroughly and impartially. We may reach out to you for additional information or clarification as part of our investigation process.

Our Response

We aim to acknowledge receipt of your complaint within 7 Days and provide a substantive response within 7 Days. Our response will outline the findings of our investigation and any corrective actions taken, if necessary.

Appeals Process

If you are dissatisfied with our response or believe that your complaint has not been adequately addressed, you have the right to request a review of our decision. Please email us at [email protected] with “Appeal” in the subject line, and we will conduct a further review of your complaint.

Contact Us

If you have any questions or concerns about our Editorial Complaints Policy, please contact us at [email protected].